FAQ

We have made a general analysis of your questions

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How to use the toilet for the first time?

The first time you use a biodegradable smart toilet, open the toilet seat first. If you need to defecate, you can use it by flicking the knob in front of the toilet to open the cover plate. If you only urinate, it can also be used when the baffle is closed, and the urinal can be washed with water regularly.
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Do I need to deal with it after going to the toilet?

The toilet is equipped with an automatic mixing system, as long as the toilet lid and baffle are closed after use.
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How often is the storage bin handled? Will it be sticky and smelly?

Biodegradable intelligent toilet, the use of biobacteria to degrade feces, generate water and carbon dioxide gas discharge, will not be sticky without odor. 2-3 people use it every day and replace it once every 30 days or so. If the humidity is too high frequently, press the manual dehumidification button once. The new material can be replaced according to the frequency of use and the state of the fungus material.
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What should I do if there is too little filler after using it for a period of time?

The filler is usually used for about half a month, and there may be a decrease. Dry materials can be added appropriately.
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What should I do if the toilet is dirty and I want to clean it?

If you need to rinse,you can use the bathroom shower or the toilet equipped with a watering can, brush cleaning.
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The filling is too high.

If the filler exceeds the mixing teeth, it will cause uneven mixing of the filler in the toilet. It is also possible to stir the filler into the suction of the fan. Part of the filler can be removed for subsequent use.
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Can other fillers and bacterial strains be used?

The bacteria used in the biodegradable intelligent toilet are specialized fillers and strains developed specifically for this toilet. If use the other bacteria and fillers cannot achieve the decomposition effect, the consequences will be borne by the user.
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Can it be used during a power outage?

When there is a short-term power outage, the biodegradable intelligent toilet will not affect the use of urine. Stool can be used 1-2 times, but it may cause visual pollution and a slight odor due to the inability to mix. Please manually add a small amount of filler to cover the excrement after use. If there is a prolonged power outage, please stop using it.
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What should I do if the Power indicator "Detection" indicator blinks continuously?

If the indicator continuously blinks, power off and restart. If the indicator continues to blink after restart, contact after-sales personnel.
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What if the filling is too high or too low?

If the filler exceeds the mixing teeth, it will cause uneven mixing of the filler in the toilet. It is also possible to stir the filler into the suction of the fan. Part of the filler can be removed for subsequent use.

After a period of use, the filler has an appropriate reduction and should be added in time.Open the microbial packing bag and preparation bag, take out the appropriate amount and fill in (according to the packing requirements).
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What if the toilet doesn't work?

When the toilet appears abnormal in normal operation, endangering the normal use and safe operation of the toilet, it should be shut down immediately, and ask the after-sales personnel to check and repair the toilet. After the completion of fault maintenance, the experiment should be checked, the factors causing the fault should be checked, and the maintenance record should be made.